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Reduce Support Center Costs

Contacting a call center for assistance can be frustrating, time consuming and it’s not always that helpful. Plus, call centers are costly for manufacturer and retailer. Try explaining to a friend how to assemble their new computer desk over the phone. Obviously, it’s a difficult task — and this is the trouble when a customer contact a call center for help.

e-instructs.com can help reduce or eliminate costs related to support services and call centers. Think of all the calls your team receives from customers who don’t understand the product’s instructions, or from customers who have questions regarding the instructions. Our animated e-instructions leave no room for misinterpretation. We like to say, “if a picture is worth a thousand words, then animation is worth a thousand pictures.”

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